Shipping & returns
Orders ship within 2–5 business days from Calgary, Alberta.
Shipping rates
United States: $10.00 USD flat rate, or free when your order is $50 USD or more after discounts.
Canada: $10.00 CAD flat rate, or free when your order is $50 CAD or more after discounts. Canadian orders are charged in Canadian dollars.
Outside the US and Canada: we don't ship internationally yet. Email senpapi-sama@hotmail.com and we'll tell you when we do.
Delivery times
US and Canadian orders usually arrive 7–14 days after they ship.
Tracking
We email a tracking number as soon as your order ships.
Damaged items
All sales are final, except when an item arrives damaged. Email senpapi-sama@hotmail.com within 15 days of delivery with your order number and clear photos of the damage and packaging, and we'll refund or replace the item.